This privacy policy will explain how our organization, Roscow Biot, uses the personal data we collect from you when you use our website.

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Topics:

• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• Marketing

• What are your data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

• How to contact the appropriate authorities
   

What data do we collect?

Our Company collects the following data:

• Personal identification information (Name, email address, phone number, payment information.)

• Account information including your username, password, security questions.

• Shopping information including the items you view, put in your cart or add to your wishlist.

• Customer support information including the information you choose to include in communications with Roscow Biot.

 

How do we collect your data?

You directly provide Roscow Biot with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

• Use or view our website via your browser’s cookies.

       Our Company may also receive your data indirectly from third parties that may collect information on our behalf:​

• Companies who support our Site and Services, such as Wix and Google Analytics.

• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address).

• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

• Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. 
   

How will we use your data?

Roscow Biot collects your data so that we can:

• Process your order and manage your account.

• Email you with special offers on other products and services we think you might like. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. 
   

If you agree, Roscow Biot will share your data with our business and marketing partners including Wix so that they may offer you their products and services. We use Wix to support personalized advertising with third-party services. 

​When Roscow Biot processes your order, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

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Security and storage of your data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies. 

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Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies (WIX and its third-party services)​

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Roscow Biot from contacting you for marketing purposes..

If you no longer wish to be contacted for marketing purposes, please send us an email at unsubscribe@roscowbiot.com

 

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Roscow Biot for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Roscow Biot correct any information you believe is inaccurate. You also have the right to request Roscow Biot to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Roscow Biot erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Roscow Biot restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Roscow Biot's processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Roscow Biot transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us at our email: roscowbiot@gmail.com

Or call us at: +33 613 19 33 27

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Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

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How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in

• Understanding how you use our website
   

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Roscow Biot uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

• Advertising – Roscow Biot uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Roscow Biot sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
   

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

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Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

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Privacy policies of other websites

The Roscow Biot website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 11th of January 2024.

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How to contact us

If you have any questions about Roscow Biot's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: roscowbiot@gmail.com

Call us: +33 613 19 33 27

Or write to us at: Roscow Biot, 7 Place des Arcades, 06410 Biot

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